How to communicate with precision to address patterns of low accountability

In most organisations that I have consulted to the organisational design does not enable accountability of individuals. I have learned over the years that when you design a culture you can actually prevent an estimated 30% loss in real productive work that occurs when people need to be managed. A thoughtfully designed culture removes most layers of management. I find … Read More

Platforms vs pedestals. What are you building?

There are two types of pedestals. The one you build with intent and desire. You like the altitude. You like that people must look up. That you get to look down. It makes you feel superior. The other is when people put you on a pedestal of their own making. They project some altitude on you, give you a status … Read More

To see what is in front of one’s nose needs a constant struggle

To see what is in front of one’s nose needs a constant struggle. George Orwell “In Front of Your Nose,” Tribune (22 March 1946) We are all trapped in our inability to see what is in front of our nose. The capacity for objectivity and cool revision of our own character is an indication of an advanced human. Yet our … Read More

Speak the Truth, walking through the 7 steps

In this webinar I walk Mark through the 7 Steps of Speak the Truth. (ebook available for purchase for $10) Speak the Truth is one module of the two day Dare to Care Workshop. How to speak the radical truth with compassion. (Do I care more about you than what you think of me?) If you have an important conversation … Read More